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Shipping
Shipping Information
We ship to virtually all major countries with most buyers come from USA,Canada,UK,Spain,Netherlands,Germany,Sweden,France,Finland,Australia,Japan,etc.
Delivery Methods Shipping Fee Delivery Time
 EMS: US$30 (up to 1 kg) US$7/500g (over 1 kg) 3-10 business days
Note: EMS Start Rate=US$30 per order
      Each Add. Rate:US$7per 0.5 KG
 DHL: (Recommend) US$30 (up to 1kg) US$7/500g (over 1kg) 2-5 business days
Note: DHL Start Rate=US$30 per order
      Each Add. Rate:US$7 per 0.5KG
If your package weight exceeds 30kg, please contact our customer service and we will accurately provide you your shipping price.

Note: Shipping costs are determined by your order total( weight & size of freight).
You can also use your own freight shipper to pick up the goods in our company.

It’s Prompt !

Delivery will be arranged within a half hour to two days upon payment received. We normally send out in one day, but if we need to customize the goods according to your requirement, it will take one or two more days. We’ll notify you by email when we ship your order.


It’s Safe !

EMS Express:
     Take about 3-10 business days.  You donot need pay additional fee.You may pick up the item at the Post Office.

DHL Express:
     Usually this is the fastest shipment ,Easy to track.  It is a door to door server.   (good service )

If use DHL, customer do not need to worry about the custom clearance problem. We cooperate with DHL they will help us finish the custom procedures and delivery the goods to your door. So far, the Customs declaration percentage of our Express shipment has reached 100% .

 It’s Clear and Open ! ( Real-Time Tracking )

1. After we receive your payment, we will deliver your order right now or at most in two days.

2. After we send your package, we will send you a notification email along with a tracking number for you checking your package shipping process online in EMS or DHL websites.

3. In the whole shipping process, you can clearly see the every step in the websites, including the time of leaving China, the location and time of arriving your country, and so on.


EMS tracking address:
The Whole World: http://www.ems.com.cn/english.html
US: http://www.usps.com/shipping/trackandconfirm.htm?form=global
UK: http://www.parcelforce.com/portal/pw/track?catId=7500082  
AU: http://ice.auspost.com.au/  

 


DHL tracking address:
www.dhl.com  


Any further questions, please call our customer service team at (+86 10) 6773 9602  - or contact us via email at onesilk@gmail.com , We’ll be happy to assist with any problems you may have.

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